FAQ & TIPS

-18 Station Rd Rondebosch

Tel No. 021 689 8313

-Premier Shoes -155 Kloof St-Gardens- Depot

Tel No. 021 424 4904

-18 Station Rd Rondebosch- from 8:00 to 17:00 on weekdays and 9:00 to 12:30 on Saturday

-Premier Shoes- Kloof St Gardens- 8:00 to 17:00 on weekdays and 9:00 to 13:00 on Saturdays

We are not open on public holidays

-Traditional Dry Cleaning
-Lagoon and Aqua Cleaning
-Conventional Laundry
-Cleaning of Wedding Dresses and Evening Wear
-Cleaning of Leather and Suede
-Cleaning of Curtains and Upholstery
-Cleaning of Rugs, Kilims, Durries, Persians and Fixed Carpeting
-Cleaning of Fire and/or Water Damaged Items
-Dyeing of Natural Fibres
-Garment Repairs and Alterations-Collection and Delivery Service
-On-site Home Steam-Cleaning Service

Every item will be assessed individually, and feasibility for cleaning or repair will be determined accordingly. Conventional Laundry is excluded.

-Goods delivered to Rondebosch- 1 day and express service

-Goods delivered to depot in Gardens-2 to 3 days

-Collection and delivery- 2 to 4 days

The above turnaround times generally apply to standard, or traditional, type of dry-cleaning. Items requiring specialist services would have a different, often longer, turnaround time.

-Cash

-All major credit cards are accepted

-EFT payments

-All items must be paid for prior to delivery.

-10:00 to 15:00 dependent on area and/or by arrangement.  Call to enquire and schedule.

This refers to the cleaning of clothes or fabrics in a machine with the use of chemical solvents and no, or extraordinarily little, water. It is generally used on fabrics that cannot withstand home washing and/or drying. The process preserves the quality of the fabric and maintains the shape of garments preventing excessive shrinking or stretching.

At Parthenon we employ two different solvents in this process, Perchloroethylene (Perc), otherwise known as Tetrachloroethylene, and Hydrocarbon. Each solvent has its pros and cons.

Perc is the traditional dry-cleaning solvent of choice and is an excellent degreasing agent and an effective cleaner. Water-based stains, however, need to be treated to be removed.

Hydrocarbon is a newer greener solvent, developed in the 1990s, brought out to solve problems with Perc amongst others that Perc was classified as a carcinogen. Hydrocarbon is a less aggressive solvent than Perc and as a result does not clean as well as Perc, however it treats delicate fabrics like leather, suede, silk, and bead work better. In addition, very little heat used in this process.

Wet cleaning is the cleaning of fabrics in water with the use of detergents and fabric-protectors.

Traditional wet cleaning would be the laundry you are accustomed to at home, whether hand-cleaning or machine washing. The new wet cleaning, aqua-clean or Lagoon clean are advancements on the traditional wet cleaning system with the use of specialised computerised machines, which have various programs that control the amount of water, the amount of very specialised detergents and fabric protectors, the temperature, the mechanical action and the spin speeds. At the completion of the wash cycle, the garments are transferred to a specialised dryer that senses the humidity and dries the garments quickly under pressure.

The latest Lagoon machines, from Electrolux, have the Wool Mark certification for cleaning all woollen garments safely.

We are able to clean a wide range of items including:

    • Suits
    • Jackets & Coats
    • Silks & Linens
    • Dresses
    • Shirts
    • Trousers
    • Skirts
    • Leather & Suede Items
    • Jerseys including cashmere, wool, silk
    • Pashminas and Scarves
    • Evening Wear
    • Wedding Dresses
    • Ceremonial Dress
    • Ties
    • Gloves
    • Raincoats – Cleaning and Reproofing
    • Ski Outfits
    • Soft Goods including:
      – Duvets, Comforters, Eiderdowns
      – Pillows
      – Blankets
      – Curtains  and Blinds
      – Carpets and Rugs
      – Duvet Covers, Pillow Cases, Sheets

Every item will be assessed individually, and feasibility for cleaning or repair will be determined accordingly.  Conventional Laundry is excluded.

TIPS

Looking after garments

-Never store dirty or soiled clothing, this will avoid difficulty latter in removing stains that have oxidised. It also helps prevent fish-moths.

-Never store clothing in wet and or humid places.

-Never leave clothing in direct sunlight for any period as the sunlight will cause the colours to  fade, and they will probably fade unevenly.

-When taking garments to the dry cleaners always point out stains and where possible what caused the stain as this will assist with the cleaning and removal of the stain.

-Leather and suede garments should be cleaned annually, if they are worn, to best preserve them.

  • Avoid using chlorine bleach for linen as it can yellow the fabric. Instead, use oxygen bleach.
  • Never wring damp linen, as you may break the fibres.
  • Never store linen in a cedar chest, cardboard box, or plastic bag. The linen may rot, streak, or yellow in these containers.
  • Most lined curtains cannot be cleaned at home, and should rather be cleaned professionally by a dry cleaner.
  • Cleaning of rubberized curtains and lining are a problem and may disintegrate in cleaning.
  • Examine curtains before washing. Note for rips or tears. Gently stretch the curtains to check for signs of rotting. Rotting curtains cannot be repaired or cleaned and must be replaced.
  • To dust your curtains, secure the upholstery brush to your vacuum’s hose. Use the upholstery brush to remove dust from your curtains while they are still on the curtain rod.
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